Big Dog Mower Co. a.k.a. Excel Industries Inc.

Website Privacy Policy

Our Commitment to Your Privacy

Big Dog Mower Co. appreciates your interest in our company and its products. We respect your privacy and are particularly sensitive to privacy issues regarding the Internet, therefore, we are providing you with this Website Privacy Policy. We want you to know and understand our online information practices and how we treat the information we receive about you from the Internet. We strongly encourage you to carefully read the information contained herein before using this website, and any sub-sites thereof. By using this website, you are agreeing to the terms of the Big Dog Mower Co. Website Privacy Policy.

Collecting and Using Personal Information

As you navigate this website and communicate with us via this site, we may ask for personal information about yourself so that we can provide you with the highest quality information and services, although in general, you can browse our website without telling us who you are or revealing any personal information. We are however able to determine your IP address, and we might use your IP address to gather aggregate information that is only used for internal purposes. These uses may include but are not limited to: diagnosing problems with our server, to administer our website, to measure the use of our website, and to improve the content of our website. This information helps us improve your online experience and facilitate your visit to our website.

There might be places where we give you an opportunity to provide us with your personal information. This refers to information that lets us know the specifics of who you are. When you engage in certain activities on our web site, such as entering a contest or sweepstakes, filling out a survey, sending us feedback, requesting owners and parts manuals or registering your product online, we may ask you to provide certain information. If you choose to share personal information with us, you will see that the amount and type of personal information we request, depends on how you use our website. Engaging in these activities is completely at your discretion. If you elect to engage in these activities however, we may ask that you provide us personal information, such as your first and last name, mailing address (including zip code), e-mail address, telephone number, and other personal identifying information.

Using the Information We Collect

We may use your personal information for particular purposes such as marketing research and other marketing purposes and for providing you with the latest product and promotional information as well as other information that we feel might be useful to you. We may use your personal information to deliver information to you and to contact you regarding administrative notices. We may share this information with business partners including, but not limited to, dealers and distributors to support your customer relationship with Big Dog Mower Co. We will not give or sell this information to any other company for its use in marketing or solicitation.


This website may use a technology called “cookies”. A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is a small data file sent from a website and stored in your web browser while you are browsing the website. It is not a computer program and has no ability to read data residing on your computer or instruct it to perform any step or function. Every time you load the website, the browser sends the cookie back to the server to notify the website of your previous activity. This helps provide additional functionality to the site and helps us analyze site usage. Cookies are a reliable mechanism for us to remember important information or to record browsing activity (including clicking particular buttons, previously visiting our website, or recording which pages you visited).

Another type of cookie is called a session cookie and exists only in temporary memory while you navigate the website. It is used to keep track of, for example, the language you have chosen on a website. During the time you visit a site, these cookies are saved temporarily in the memory of your computer, and usually disappear when you close your web browser.

By using such cookies, Big Dog Mower Co. hopes to better target relevant information for our website visitors. If you do not wish to accept Big Dog Mower Co.’s use of cookies, most browsers allow you to reject cookies by modifying your browser settings. However, this may limit the website’s functionality and your benefit of the website.

Your E-mail

We welcome your comments or questions about our website and products, and have provided a source on our website for you to contact us. We will share your comments and questions with our customer service representatives and those employees most capable of addressing your questions and concerns. Please note that your e-mail, like most, if not all non-encrypted Internet e-mail communications, may be accessed and viewed by other Internet users without your knowledge and permission, while in transit to us. For that reason, to protect your privacy, please do not use e-mail to communicate information to us that you consider confidential.

Linking to Other Websites

This website may provide links to third party websites, not owned or controlled by Big Dog Mower Co., that we feel might provide information that is useful or of interest to you. We cannot, however, be responsible for the contents or privacy practices of third party websites that may be linked from the website. Such websites may place their own cookies on your computer and/or have different ways of collecting and handling personal information. We encourage you to familiarize yourself with the privacy practices of all third party websites before using them.

Our Commitment to Security

We want to earn your continuing trust in Big Dog Mower Co. and in our products and services, so we have adopted and adhere to stringent security standards designed to protect against unauthorized access or disclosure of personal information. Among the safeguards developed for this site are administrative, physical and technical barriers that together protect this website and our other internal systems from unauthorized access or use.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we constantly strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet that are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged through our website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

Changes to This Policy

Big Dog Mower Co. reserves the right to change, modify, add, or remove any portion of this Website Privacy Policy in whole or in part, at any time, without prior notice. Changes to this Website Privacy Policy will be posted on this website and become effective immediately. Your continued use of this site after any change to the Website Privacy Policy is posted, will be considered acceptance of those changes. This policy is not intended to and does not create any contractual or other legal rights in or on behalf of any party.